Privacy Policy

Last Updated: January 2025

At A Plumber, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our website and services.

1. Information We Collect

Personal Information

We may collect personal information such as your:

• Name
  
• Email address
  
• Phone number
  
• Billing or payment details
  
• Service-related information you provide when completing forms, requesting service, scheduling appointments, or contacting us directly.
  

Non-Personal Information

We may automatically collect non-personal data such as:

• Browser type and version
  
• Device information
  
• IP address
  
• Pages visited and time spent on the site
  
• Cookies and analytics data used to improve your browsing experience
  

2. How We Use Your Information

We use the information we collect to:

• Provide, operate, and improve our website and plumbing services
  
• Process payments, schedule appointments, and deliver requested services
  
• Respond to inquiries and offer customer support
  
• Send service updates, promotions, reminders, or other relevant communications (you may opt out at any time)
  
• Enhance security and prevent fraudulent or unauthorized activities
  

3. Sharing of Information

We do not sell or rent your personal information. We may share your information only with trusted third parties when necessary to:

• Process payments or complete service-related tasks
  
• Comply with legal obligations, regulations, or valid government requests
  
• Protect the rights, property, and safety of A Plumber, our customers, or the public
  

All third-party partners are required to safeguard your information and use it only for the purpose it was provided.

4. Cookies and Tracking

Our website may use cookies, tracking pixels, and analytics tools to:

• Improve website functionality
  
• Analyze traffic and usage patterns
  
• Customize your browsing experience
  

You may manage or disable cookies through your browser settings, though doing so may impact site functionality.

5. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no online transmission or storage system is completely secure, and we cannot guarantee absolute protection.

6. Your Rights

Depending on your location and applicable laws, you may have the right to:

• Access the personal information we hold about you
  
• Request corrections or updates
  
• Request deletion of your data, where legally permitted
  
• Opt out of marketing or promotional communications
  
• Restrict or object to certain data processing activities
  

To exercise your rights, please contact us using the information below.

7. Third-Party Links

Our website may contain links to third-party websites. A Plumber is not responsible for the privacy practices, content, or security of these external sites. We encourage you to review their privacy policies before providing any information.

8. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated “Last Updated” date. Continued use of our website after changes are made indicates your acceptance of the updated policy.

9. Contact Us

For questions or concerns about this Privacy Policy, please contact us:

A Plumber
📞 Phone: 256-355-6130
📍 Address: 2250 Old Moulton Rd, Decatur, AL 35601