Privacy Policy

Green sign with wooden frame displaying the logo text 'Aplumber' with a black pipe wrench graphic below.

Last Updated: September 2026

At A Plumber, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our website and services.

1. Information We Collect

Personal Information

We may collect personal information such as your name, email address, phone number, billing or payment details, and service-related information provided when completing forms, requesting service, scheduling appointments, or contacting us directly.

Non-Personal Information

We may automatically collect browser type and version, device information, IP address, pages visited, time spent on the site, and cookies/analytics data used to improve your browsing experience.

2. How We Use Your Information

We use the information we collect to:

  • Provide, operate, and improve our website and plumbing services.
  • Process payments, schedule appointments, and deliver requested services.
  • Respond to inquiries and offer customer support.
  • Send service updates, promotions, reminders, or other relevant communications.
  • Enhance security and prevent fraudulent or unauthorized activities.

3. Sharing of Information

We do not sell, rent, or trade your personal information. We may share your information only with trusted third parties when necessary to process payments, complete service-related tasks, comply with legal obligations, or protect the safety of A Plumber and our customers.

  • Mobile Information Exclusion: No mobile or phone information will be sold or shared with third parties, including affiliates, for their own marketing or promotional purposes.

4. SMS/Text Messaging Terms

When you provide your mobile phone number and opt in to receive text messages from A Plumber, we may use your number to send you relevant communications regarding service updates, appointment reminders, and promotions.

  • Message Frequency: Message frequency may vary.
  • Rates: Message and data rates may apply.
  • Opt-Out: You can opt out of SMS messages at any time by replying STOP, and no further messages will be sent.
  • Help/Support: For assistance, reply HELP or contact us directly.
  • Consent: Your consent to receive marketing or SMS messages is not a condition of purchase or service.

5. Cookies and Tracking

Our website may use cookies, tracking pixels, and analytics tools to improve website functionality, analyze traffic patterns, and customize your browsing experience. You may manage or disable cookies through your browser settings.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no online transmission or storage system is completely secure, and we cannot guarantee absolute protection.

7. Your Rights

Depending on your location and applicable laws, you may have the right to access, correct, delete, or restrict the processing of your personal data, as well as opt out of marketing communications. To exercise your rights, please contact us using the information below.

8. Third-Party Links

Our website may contain links to third-party websites. A Plumber is not responsible for the privacy practices, content, or security of these external sites.

9. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated "Last Updated" date. Continued use of our website after changes are made indicates your acceptance.

10. Contact Us

For questions or concerns about this Privacy Policy, please contact us:

A Plumber
📞 Phone: 256-355-6130
📍 Address: 2250 Old Moulton Rd, Decatur, AL 35601